人工服务

服务提示（Tip）

您好，大部分服务人员为在校学生，请您尽量通过 提交建议 的方式联系我们，避免出现信息长时间不回复引发的二次问题。

Hello, most of our support staff are students. Please try to contact us through the Submit a Suggestion form to avoid potential secondary issues caused by delayed responses.

由于高中学业原因，我们的人工服务时间不固定，您可能在大多数时候无法收到客服的回复，请耐心等待。我们尽量在 36 小时内受理您的在线咨询，感谢您的理解和支持。

Due to high school academic commitments, our customer service hours are not fixed, and you may not receive a response from our agents most of the time. Please be patient. We will endeavor to address your online inquiries within 36 hours. Thank you for your understanding and support.

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